Contact NeuroClean support
Real people, based in Australia. We answer every email within one business day, Monday to Friday.
Email us
support@neurocleanau.comSupport hours
Monday – Friday, 9am – 5pm AEST. Excludes public holidays.
Dispatch
All orders ship from our Australian fulfilment partner.
What to include in your email
To help us sort things out on the first reply, please include your order number (it is in your confirmation email), the email address you ordered with, and a short description of what you need — a delivery update, an address change, a refund request or a product question.
Refunds and returns
Every order from NeuroClean Australia is covered by our 90 day money-back guarantee. Email us within 90 days of delivery and we will walk you through it — even if the bottles are empty.
Health questions
We can tell you what is in NeuroClean and how it is taken, but we cannot give medical advice. If you take prescription medication or manage a medical condition, please speak with your doctor or pharmacist before starting any supplement.